"The first job of any leader is to define reality, and you can't do that if you are obscure...."--Harvey Golub

"Leaders must very quickly accept the difference between what they assumed the world would be like and the reality that they now actually face."--Al Carter

"Crises offer rare opportunities to make major changes in an organization because they lessen the resistance that exists in good times." --William George

"How many legs does a dog have if you call the tail a leg?  Four.  Calling a tail a leg doesn't make it a leg."--Abraham Lincoln

"Every time I close the door on reality it comes in through the windows."--Jennifer Yane

"An error does not become truth... nor does truth become error because nobody sees it."--Mahatma Gandhi

"Everyone is entitled to his own opinion, but not his own facts...." --Daniel Patrick Moynihan